
Kunal Chandak
Senior Growth Consultant
Phone:
+353 899 595 409
Email:
Address:
2 Kilmore Close, Artane, Dublin 5, D05 DH68
Date of Birth:
Nov 18th, 1997
A Bit About Me
UCD Smurfit MSc Management graduate with 4 years of Business Analyst experience in Robotic Process Automation (RPA) project implementation, software project management, business operations, program management, client relations, and new business development. Recognized as an innovative and analytical thinker. Proven ability to communicate and work closely with the business teams to establish a close relationship with directors, business analysts, developers, and users and make a real difference in a fast-paced environment.​
Work Experience
April 2024 - Present
April 2021 - July 2022
Jan 2020 - March 2021
Nov 2018 - March 2019
Senior Growth Consultant, Deloitte, Dublin, Ireland
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Led the design and rollout of seven universal dashboards consolidating insights from over 45+ Salesforce dashboards, providing executives, directors, and partners with a single source of truth for performance reporting.
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Worked closely with multiple teams to simplify and align performance and executive reporting processes, global storefront mapping, improving accuracy and timeliness by 20%.
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Designed and maintained Power BI dashboards to provide real-time visibility into KPIs, helping leadership make informed decisions and improving data usage by 15%.
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Acting as a Growth Business Partner, analyzing sales data to identify opportunities and whitespace, driving strategic planning and market expansion through Salesforce and Excel insights.
Business Analyst, Percipere Consulting, Pune, India
Enterprise Resource Planning (ERP), Robotic Process Automation (RPA), and Process Mining product consulting services and solutions.
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Implemented and customized process mining tool with added functionalities resulting in 20% faster customer onboarding and 0.2 million manual steps savings for businesses.
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Achieved a 15% order volume increase and reduced manual interventions by 80% by spearheading the SAP Purchase Order Creation process improvement strategy for a leading French food company. Improved purchase order metric from 60% to 85%.
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Supervised 40+ processes spanning 3+ projects, covering scope, planning, budgeting, reporting, UAT, and user validation for clients like Universal Music Group UK (UMG), Danone (UK, Brazil & Ireland), PharmEasy India, etc.
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Mentored junior business analysts, and achieved on-time, under-budget deployment, contributing to 100% customer satisfaction. Software
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Collaborated with cross-functional teams to develop a business strategy for process mining products, AI & intelligent automation services, collaborating with stakeholders to enhance scope, and features & drive growth.
Business Analyst, Vedantu Innovations, Bangalore, India
E-learning platform for live coaching.
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Led a team of 40 to achieve a 2% monthly revenue increase and a 15% increase in customer retention.
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Successfully developed a Human Resources Information System (HRIS) system for company policies, resulting in an 80% reduction in employee queries.
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Conducted ad-hoc analysis of operations data for 2500+ employees in On-field sales and Inside Sales teams using corporate Business Intelligence tools.
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Implemented streamlined processes and leveraged cross-functional collaboration to effectively manage HR operations, resulting in increased efficiency and cost savings.
Research Analyst Intern, Redseer Strategy Consultants, Bangalore, India
Consulting, growth advisory, digital strategy, and investments thesis services for new-age consumer-focused businesses
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Researched and benchmarked e-pharmacy performance against competitors and market trends, developed a strategy to improve marketing style and increase revenue by ~10%.
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Conducted user research, defined user stories and journeys, and provided UI suggestions for India's top professional ed-tech platform, improving user experience.
Skills
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Project Management
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Stakeholder Management
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MS Office (Advanced)
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JIRA
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UiPath
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draw.io
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Process Design Document
Hobbies
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Reading (Non-fictional and Self-help books)
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Travelling (Exploring Places and cultures)
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Carrom
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Cricket

Volunteering and Extra-Curricular Activities
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Global Leadership Program (GLP) Member, UCD Smurfit, 2022-2023
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President, IT Hub, 2017-2018 (Bachelor's Degree)
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Volunteer, ISACON 2017 (Annual Conference of the Indian Society of Anaesthesiologists)
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Volunteer, MASICON 2017 (Annual Conference of the Maharashtra chapter of Asso. Of Surgeons of India)
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Fundraising Volunteer, IT Hub, 2015-2016
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Volunteer, "Duda" Program, Nature Conservation Society of Amravati (NGO), 2012 (Spread message of nature conservation in schools)


